Remove Patient Experience Remove Patient Satisfaction Remove Telemedicine
article thumbnail

How Customer-Centric is Your Practice, Business, or Organization?

Nurse Practitioners in Business

Accessibility: As much as possible, ensure patients have easy access to care by providing flexible scheduling, online booking, and telemedicine options where appropriate. Patient feedback: Ask for feedback from patients about their experiences in your office and use it to make things better.

Business 195
article thumbnail

Hospitals Are Looking for Hard ROI in Virtual Nursing

Health Leaders | Nursing

Health systems across the country are launching telemedicine programs aimed at improving the nurse's workload, but both value and sustainability are hard to pin down. Virtual nursing is all the rage these days, with health systems across the country launching telemedicine-based programs aimed at helping their beleaguered nurses.

article thumbnail

Intermountain Sees Unexpected Benefits in Virtual Nursing Pilot

Health Leaders | Nursing

Fox says the concept was launched to address not only the ongoing nursing shortage, but to improve the patient experience. Like so many other health systems, Intermountain is just getting started on the journey, with a small pilot program in one hospital.