Relias

APRIL 18, 2025

In the ever-evolving world of healthcare, patient experience has emerged as a key indicator of quality care. From improving patient satisfaction to fostering trust, a focus on patient-centered care has become a necessity for healthcare organizations. The patient experience begins and ends with compassion.

Patient Experience 40

Patient Experience Patient Satisfaction Medicaid Medicare 40

Relias

APRIL 18, 2025

In todays competitive healthcare environment, providing an exceptional patient experience isnt just a nice-to-have, its a necessity. From improving patient satisfaction to enhancing loyalty and even driving operational efficiency, patient experience is a key factor that can set healthcare providers apart.

Patient Experience 40

Patient Experience Patient Satisfaction Communication Self-Care 40

Relias

APRIL 18, 2025

Creating a patient satisfaction survey that captures meaningful feedback is essential for any healthcare provider looking to improve their services. By asking the right patient satisfaction survey questions, you can gain valuable insights that help enhance patient experiences and outcomes.

Patient Satisfaction 40

Patient Satisfaction Patient Experience Communication Promotion 40

Relias

APRIL 18, 2025

Patient experience trends for 2025 and beyond As healthcare evolves, patient experience remains at the forefront of delivering quality care. Emerging trends in patient experience not only reflect the changing needs and preferences of patients but also influence health outcomes and operational efficiency.

Patient Experience 40

Patient Experience Patient Satisfaction Health Outcomes Communication 40

Health Leaders | Nursing

MARCH 27, 2025

New positions would help patient families with neurology, endocrinology and gastrointestinal needs.

Patient Satisfaction 52

Patient Satisfaction Patient Experience 52

Sweeney Healthcare Enterprises

OCTOBER 14, 2014

Organizations have become frantic in their efforts to improve the patient experience, as well as their scores; the move from volume to value, after all, has been one of the toughest challenges that healthcare has faced in many years. What patient-experience efforts often lack is the infrastructure to support them.

Patient Experience 52

Patient Experience Patient Satisfaction Communication Best Practices 52

Health Leaders | Nursing

MAY 1, 2025

Pillar: Innovation Image: Tags: care continuum care coordination C-suite digital health innovation inpatient integrated care leadership management nurses nursing patient experience patient satisfaction strategy technology telemedicine value-based care Secondary Pillars: Technology CNO Article Type: Analysis Published Date: Thursday, May 1, 2025 Hide (..)

Nursing Informatics 52

Nursing Informatics Telemedicine Care coordination Patient Satisfaction 52

Relias

APRIL 18, 2025

Patient Experience Week is the opportunity to showcase your organizations commitment to patient centricity, and now is the perfect time to start planning how you’ll celebrate. By implementing thoughtful patient experience ideas, you can make this annual event impactful for both your staff and patients.

Patient Experience 40

Patient Experience Patient Satisfaction Education Communication 40

Health Leaders | Nursing

OCTOBER 4, 2023

In time, those hospitals using the platform saw benefits ranging from reduced stress on nurses to improved clinical outcomes through more consistent monitoring, resulting in more efficient room turnover, improved patient discharge rates, and better patient satisfaction scores.

Chief Nursing Officer 122

Chief Nursing Officer Telemedicine Patient Satisfaction Bedside nursing 122

Nurse Practitioners in Business

JUNE 21, 2023

A study published on PubMed Central reports: ”Art contributes to creating an environment and atmosphere where patients can feel safe, socialize, maintain a connection to the world outside the hospital and support their identity.

Patient Satisfaction 195

Patient Satisfaction Nurse Practitioner Health Outcomes Business 195

American Nurse

FEBRUARY 28, 2024

Nursing units—the heart of patient care—are experiencing an existential crisis, and many hospitals grapple with pressing issues. Research indicates that patient fall rates are higher than acceptable, patient satisfaction scores are below targets, and staff turnover rates continue to rise. May 19, 2023. JAMA Health Forum.

Patient Satisfaction 105

Patient Satisfaction Leadership Nurse Manager Patient Experience 105

Nursing Inquiry

JULY 27, 2023

Abstract Current health policy, high-profile failures and increased media scrutiny have led to a significant focus on patient experience in Britain's National Health Service (NHS). Patient experience data is typically gathered through surveys of satisfaction.

Patient Experience 40

Patient Experience Patient Satisfaction 40

Daily Nurse

FEBRUARY 29, 2024

Yesawich is also co-author of “ Hospitable Healthcare: Just What the Patient Ordered !” a remarkably insightful review of how principles of hospitality can improve the patient experience. Yesawich and his co-author, Stowe Shoemaker, PhD, ask, “ How can that experience be improved ?”

Patient Experience 104

Patient Experience Patient Satisfaction Leadership 104

Daily Nurse

JUNE 6, 2024

The Critical Importance of the Nurse-Patient Relationship Dr. Kissinger Goldman, DO, MBA , is an expert emergency physician, patient experience improvement consultant, and the author of Dr. Goldman’s Guide to Effective Patient Communication. Patients and their families come to us for clinical advice.

Preceptors 98

Preceptors Patient Experience Communication Patient Satisfaction 98

American Medical Compliance

MARCH 21, 2025

The course emphasizes the importance of patient confidentiality, privacy, and person-centered care. Providers gain practical strategies to ensure every patient feels valued and heard. Effectively communicating during the encounter may result in: Reduced patient anxiety during the encounter.

Promotion 52

Promotion Malpractice Communication Patient Satisfaction 52

Consult QD

NOVEMBER 20, 2023

Also known as collaborative medical rounds, plan-of-care visits are designed to ensure that a patient’s clinical nurse and primary physician or advanced care provider are actively engaged in medical rounds at the patient’s bedside.

Chief Nursing Officer 95

Chief Nursing Officer Communication Patient Experience Patient Satisfaction 95

Daily Nurse

OCTOBER 13, 2023

Research from the Journal of Nursing Administration found that nurses working in Magnet organizations have lower rates of nurse burnout and increased rates of satisfaction. There is a rigor and research-based element of working in a Magnet organization that attracts and produces top-tier nursing leadership and high patient satisfaction rates.

Patient Satisfaction 105

Patient Satisfaction Leadership Nursing Burnout Nursing Administration 105

Health Leaders | Nursing

JUNE 12, 2023

Early indicators point to a marked decrease in call light usage, increased team member satisfaction, and an increase in patient communication with nurses, Carpenter says. Carpenter spoke with HealthLeaders about the new care delivery model and its positive impact on patient safety, patient experience, and staff satisfaction.

Chief Nursing Officer 124

Chief Nursing Officer Licensing Patient Experience LPN 124

American Nurse

JUNE 5, 2023

Shorten delays, improve safety, reduce costs Takeaways: Hospital discharge delays can result in patient safety issues, reduced patient satisfaction, and increased costs. An assessment tool that goes into effect at admission can help the patient and healthcare team prepare for discharge. national average 68.5).

Medicare 98

Medicare Patient Satisfaction Patient Experience Medicaid 98

Minority Nurse

JUNE 22, 2022

The clinic will be an oasis to the community because there will be trained staff, knowledgeable regarding care services, resources, and specialized information who understand the patients better, and are able to facilitate a positive patient experience during their hospital contact and even in their homes.”.

Patient Satisfaction 98

Patient Satisfaction Communication Patient Experience Education 98

Health Leaders | Nursing

JUNE 7, 2024

Patient satisfaction. With the industry’s gradual shift to value-based care, health systems are placing more emphasis on patient experience—and a virtual nursing program can have a profound impact on how a patient feels about the care they receive.

Patient Satisfaction 64

Patient Satisfaction Nursing Informatics Care coordination Patient Experience 64

Health Leaders | Nursing

MAY 28, 2024

Pillar: CNO Link: Full story Article Source: Hospice News Tags: nurses nursing patient experience patient safety patient satisfaction Secondary Pillars: CNO Article Type: News Published Date: Tuesday, May 28, 2024 Hide sidebars: Render small main image:

Patient Satisfaction 52

Patient Satisfaction Patient Experience 52

Nurse.com

FEBRUARY 14, 2023

The nurses who received frequent patient experience reports and experienced quality improvement efforts as integrated into patient care did not report feeling burned out. Studies have shown that patients who receive care from nurse practitioners have outcomes just as good, if not better, than care provided by physicians.

Nurse Practitioner 100

Nurse Practitioner Licensing Patient Satisfaction Retirement 100

Health Leaders | Nursing

DECEMBER 19, 2023

A nurse in Southwestern Vermont Medical Center’s (SVMC) Medical-Surgical Unit was honored this month for her positive impact on both her patients and their families.

Patient Satisfaction 52

Patient Satisfaction Patient Experience 52

Health Leaders | Nursing

JANUARY 31, 2024

Pillar: Nursing Link: Full story Article Source: Daily Herald Tags: community nurses nursing patient experience patient satisfaction Secondary Pillars: Nursing Article Type: News Published Date: Wednesday, January 31, 2024 Hide sidebars: Render small main image:

Patient Satisfaction 52

Patient Satisfaction Patient Experience 52

Health Leaders | Nursing

DECEMBER 19, 2023

Pillar: Nursing Link: Full story Article Source: The Sheboygan Press Tags: maternity nurses nursing patient experience patient satisfaction Secondary Pillars: Nursing Article Type: News Published Date: Tuesday, December 19, 2023 Hide sidebars: Render small main image:

Patient Satisfaction 52

Patient Satisfaction Patient Experience 52

Health Leaders | Nursing

SEPTEMBER 9, 2024

Improved patient outcomes, reduced lengths of stay, lower rates of readmission, and higher patient satisfaction scores associated with optimal staffing ratios can lead to cost savings, enhanced reimbursement rates, and increased revenue generation," Tilton said, "for hospitals and healthcare systems."

Chief Nursing Officer 83

Chief Nursing Officer Work-Life Balance Patient Satisfaction Nurse Shortage 83

Health Leaders | Nursing

MAY 2, 2024

Fox says the concept was launched to address not only the ongoing nursing shortage, but to improve the patient experience. Like so many other health systems, Intermountain is just getting started on the journey, with a small pilot program in one hospital.

Telemedicine 69

Telemedicine Care coordination Patient Satisfaction Nursing Burnout 69

Nurse.com

SEPTEMBER 7, 2022

However, nurses who aren’t bilingual may face some challenges when providing care for and communicating with patients who have limited proficiency in English. Without addressing these hurdles, miscommunication, lower quality of care, and declined patient satisfaction and outcomes can occur.

Communication 109

Communication Patient Satisfaction Travel Nursing Nurse Manager 109

Nurse.com

AUGUST 31, 2022

Similar sentiments often come in the form of: Patient satisfaction surveys. Letters or statements from grateful patients. Communication With Patients. (1 Effectively communicating with patients and families is the foundation for a therapeutic, safe, and positive patient experience. A desire to help.

Communication 90

Communication Patient Satisfaction Education Patient Experience 90

Post University

AUGUST 14, 2024

Rather than keeping nurses out of the conversation, nurse leaders have been invited to have a seat at the table; they often work collaboratively with physicians and other providers in the care team to ensure patients receive the personalized care they need.

Leadership 98

Leadership APRN Communication Professional Development 98

Relias

APRIL 18, 2025

Healthcare workers communicate and connect deeply with their consumers not just patients but their families as well. That means offering the best experience and care is undeniably important. Lets look at what it means, how to measure it, and why its vital for the future of patient care. What is NPS in healthcare?

Promotion 40

Promotion Patient Satisfaction Patient Experience Best Practices 40

Health Leaders | Nursing

MAY 1, 2023

Pillar: Nursing Image: Tags: cancer nurses nursing patient experience patient satisfaction Secondary Pillars: Women in Leadership Clinical Care Article Type: Analysis Published Date: Sunday, April 30, 2023 Hide sidebars: Render small main image: so that’s tremendous.

Best Practices 98

Best Practices Patient Satisfaction Licensing Business 98

American Nurse

JUNE 9, 2023

KL also could expand the collection, reporting, and benchmarking of quality outcome metrics, including those for patient falls, falls with injury, hospital-acquired injuries, catheter-associated urinary tract infections, and central lineassociated bloodstream infection. Patient satisfaction surveys also should be expanded.

Mental Health 98

Mental Health Nurse Shortage Leadership Patient Satisfaction 98

American Medical Compliance

AUGUST 8, 2023

Long shifts, competing obligations, and seeing or hearing about challenging patient experiences can all cause stress while working as a healthcare professional. Along with resources for more information and help, it suggests methods to deal with challenges and build resilience.

Self-Care 52

Self-Care Mental Health Patient Satisfaction Communication 52

Post University

JANUARY 19, 2024

Purposeful rounding ensures that nurses take a proactive approach to patient care, allowing them to address ongoing patient needs before any complications or issues arise. Intentional and purposeful rounding provides patients with clear information about the care they are receiving and helps increase trust in their providers.

Best Practices 52

Best Practices Patient Satisfaction Professional Development Patient Experience 52

Relias

JANUARY 11, 2023

It was largely unsuccessful because it deprioritized quality and patient satisfaction. One of the biggest CMS programs, Accountable Care Organizations (ACOs), incentivizes providers to reduce overall spending while meeting clinical quality and patient satisfaction measures.

Medicare 52

Medicare Medicaid Patient Satisfaction Business 52