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The Exec: What Nursing Practice Redesign, or Evolution, Looks Like at Indiana University Health

Health Leaders | Nursing

Care models had not wavered much since hospitals became medicalized in the early 20 th century, and particularly since the Centers for Medicare & Medicaid Services (CMS) were created in 1965, says Jason Gilbert, PhD MBA RN NEA-BC , executive vice president and chief nurse executive, Indiana University Health.

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Telephone Triage: A Necessity to Manage Pediatric Patient Flow

American Nurse

The value of these interactions was seen and now many insurance companies continue to provide reimbursement for complex or lengthy management of a patient through telephone triage (Centers for Medicare & Medicaid Services, 2023). The triage nurse may not physically touch their patient, but impacts the workload of those nurses who do.