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The Exec: Nurse Satisfaction is Rising, Patient Calls are Falling with UnityPoint Health's New Care Model

Health Leaders | Nursing

Early indicators point to a marked decrease in call light usage, increased team member satisfaction, and an increase in patient communication with nurses, Carpenter says. Carpenter spoke with HealthLeaders about the new care delivery model and its positive impact on patient safety, patient experience, and staff satisfaction.

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Empathy and Compassion: Enhancing the Caring Relationship for CNAs

Every Nurse

CLINICAL PRACTICE Empathy and Compassion: Enhancing the Caring Relationship for CNAs Updated May 16, 2023 by EveryNurse Staff Writers As a Certified Nursing Assistant (CNA) , the ability to provide compassionate care is essential to ensuring a positive patient experience.