Leadership Patient Experience Patient Satisfaction 
Post University
AUGUST 14, 2024
Effective leadership in nursing has never been more critical. In the midst of a nurse shortage that has reached crisis levels, and at a time when the healthcare landscape is changing drastically, nursing leadership must be able to guide nurses through their daily tasks and provide them with the support needed to grow their careers.
American Nurse
FEBRUARY 28, 2024
Nursing units—the heart of patient care—are experiencing an existential crisis, and many hospitals grapple with pressing issues. Research indicates that patient fall rates are higher than acceptable, patient satisfaction scores are below targets, and staff turnover rates continue to rise. May 19, 2023. JAMA Health Forum.
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Northeastern State University
AUGUST 2, 2022
Leadership exists in every organization, community and family. Poor leadership could ultimately be a matter of life and death. It’s quite simple: nursing leadership determines whether a healthcare organization carries out low- or high-quality care. Effective leadership requires both soft and hard skills.
Daily Nurse
JUNE 6, 2024
The Critical Importance of the Nurse-Patient Relationship Dr. Kissinger Goldman, DO, MBA , is an expert emergency physician, patient experience improvement consultant, and the author of Dr. Goldman’s Guide to Effective Patient Communication. Patients and their families come to us for clinical advice.
Health Leaders | Nursing
JUNE 7, 2024
Patient satisfaction. With the industry’s gradual shift to value-based care, health systems are placing more emphasis on patient experience—and a virtual nursing program can have a profound impact on how a patient feels about the care they receive.
Daily Nurse
FEBRUARY 29, 2024
Yesawich is also co-author of “ Hospitable Healthcare: Just What the Patient Ordered !” a remarkably insightful review of how principles of hospitality can improve the patient experience. Yesawich and his co-author, Stowe Shoemaker, PhD, ask, “ How can that experience be improved ?”
Post University
JULY 5, 2023
From the patient’s perspective, however, the problem is especially alarming as high turnover can dramatically reduce patient satisfaction. Patients who are constantly forced to adapt to new nurses may struggle to develop strong relationships with their health care providers. Download Guide 5.
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