NRC Health

APRIL 2, 2024

NRC Health announced today the appointment of Jennifer Baron as the organization’s first chief experience officer. Baron’s addition is part of the organization’s continued investments in leadership and innovation to align with the evolving healthcare landscape.

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NRC Health

JUNE 25, 2024

This podcast discusses the upcoming changes to the HCAHPS survey in 2025, focusing on why these updates are happening and how they will benefit patients and healthcare providers. The post Understanding the 2025 HCAHPS changes: Improving patient experience measures appeared first on NRC Health.

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NRC Health

APRIL 24, 2024

Join Erika Spicer Mason on the NRC/Becker’s Podcast as she delves into the keys to sustainable success through employee and patient experience with Joan Cox, Chief Experience Officer at Yuma Regional Medical Center, and Susan Armbruster, Business Development Executive at NRC Health.

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NRC Health

FEBRUARY 12, 2024

Patients are demanding more from their healthcare experiences than ever before, but in the face of mounting pressures, meeting expectations may feel like a daunting task for care teams. The post Dr. Mike’s perspectives on how to ignite a better patient experience appeared first on NRC Health.

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NRC Health

JANUARY 31, 2024

Yuma Regional Medical Center has selected NRC Health, a nationally-recognized leader in patient experience improvement, to be its partner in building Human Understanding across its network through humanized healthcare solutions and data-driven insights to empower YRMC’s primary value of “Patients Come First.”

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Post University

SEPTEMBER 12, 2024

As the healthcare landscape continues to shift and evolve, effective leadership in nursing has never been more vital. Nurses interested in advancing their careers and pursuing leadership opportunities in healthcare may want to consider a doctor of nursing practice (DNP) degree.

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NRC Health

FEBRUARY 1, 2024

NRC Health is elevating its leadership team with the appointment of four executive-officer positions. The strategic move will allow NRC Health to accelerate innovation while continuing to provide exceptional customer experiences to its partners.

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NRC Health

JUNE 13, 2023

The post Mission Health’s compassionate leadership creates high workforce engagement appeared first on NRC Health. Mission Health’s Yates Center Health and Rehab, leaders are committed to understanding their frontline care teams to maintain a motivated and dedicated workforce. This approach is yielding impressive results.

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NRC Health

JULY 26, 2023

Driscoll Health System in Corpus Christi, Texas, changed its leadership-rounding strategy following a rebranding campaign and an industry-changing global pandemic. The post How Driscoll Health System’s leadership rounding brings patients and families together appeared first on NRC Health.

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Northeastern State University

AUGUST 2, 2022

Leadership exists in every organization, community and family. Poor leadership could ultimately be a matter of life and death. It’s quite simple: nursing leadership determines whether a healthcare organization carries out low- or high-quality care. Effective leadership requires both soft and hard skills.

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Sweeney Healthcare Enterprises

MARCH 18, 2021

Telehealth is nothing new. In fact, the distribution of health-related services and information via telecommunication technologies can be traced back as far as 1948, when radiologic images were sent via telephone. The evolution and broad adoption of telehealth, however, has been slow.

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Daily Nurse

JUNE 6, 2024

The Critical Importance of the Nurse-Patient Relationship Dr. Kissinger Goldman, DO, MBA , is an expert emergency physician, patient experience improvement consultant, and the author of Dr. Goldman’s Guide to Effective Patient Communication. Patients and their families come to us for clinical advice.

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Health Leaders | Nursing

JUNE 3, 2024

Nurse managers need time and support from leadership to complete their tasks. According to a report published by the American Organization for Nursing Leadership ( AONL ) and Laudio , this could be accomplished by lowering span of control. As a result, they’re often stretched thin. "We

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Daily Nurse

FEBRUARY 29, 2024

Yesawich is also co-author of “ Hospitable Healthcare: Just What the Patient Ordered !” a remarkably insightful review of how principles of hospitality can improve the patient experience. Yesawich and his co-author, Stowe Shoemaker, PhD, ask, “ How can that experience be improved ?”

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American Nurse

FEBRUARY 28, 2024

Hospitals must address this imbalance to safeguard patient safety and enhance operational efficiency. The charge nurse position must be re-envisioned, shifting from a dual-focus role to one centered on leadership and unit management. Changes in patient experiences of hospital care during the COVID-19 pandemic.

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Daily Nurse

MAY 17, 2023

As a leader and a mentor, Shomo is valued and is a resource for many at Augusta Health, and in March, Shomo was awarded the 2023 Augusta Health Leadership of Excellence Award. She later transitioned to a leadership role in 2021. She keeps nurses happy by improving unit productivity, morale, and patient experience.

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Health Leaders | Nursing

DECEMBER 12, 2023

Pillar: Nursing Link: Full story Article Source: Texas Children's Hospital Tags: career leadership nurses nursing patient experience Secondary Pillars: Nursing Article Type: News Published Date: Tuesday, December 12, 2023 Hide sidebars: Render small main image:

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Health Leaders | Nursing

MAY 9, 2023

A 5-part series celebrating nurse leaders who have claimed their place as a strategic partner in their organization's leadership. HealthLeaders is featuring five of those nurse executives to discuss their experience as a strategic partner in their organization’s leadership. That experience has been phenomenal.

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American Nurse

FEBRUARY 2, 2024

Both specialists and generalists can function in leadership roles. Frequently, a new graduate’s expectation of their role requires better alignment with organization and leadership expectations. BMC nursing leadership and frontline nurses suggested establishing expert nurses dedicated to supporting new graduates working night shift.

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American Nurse

NOVEMBER 1, 2024

O’Rourke & Associates, LLC, in Larkspur, California, and volunteer faculty at the UCSF Healthcare Administration Interprofessional Leadership Program and Leadership Institute. Nurse listening as perceived by patients: How to improve the patient experience, keep patients safe, and raise HCAHPS scores.

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Health Leaders | Nursing

DECEMBER 12, 2023

Texas Children’s Hospital is proud to announce that 74 of its outstanding nurses have received 2023 Excellence in Nursing (EIN) awards from the Good Samaritan Foundation, a statewide organization whose mission is to increase the number of highly trained and dedicated nurses at the bedside of Texas patients.

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Health Leaders | Nursing

JULY 26, 2024

Her research focus areas include leadership, breastfeeding and global health. Pillar: CNO Image: Tags: burnout mental health nurses nursing patient experience Secondary Pillars: CNO Article Type: Analysis Published Date: Wednesday, July 17, 2024 Hide sidebars: Render small main image: Tune in to hear her insights.

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Consult QD

APRIL 6, 2023

The plaque belongs to Karen Gates, DNP, RN, NE-BC, and she has taken it with her to every leadership job she has had in her nearly 40 years in healthcare “Every day I come to work, the one thing I want to do is make a difference in the lives of others,” Gates says. It’s brought a new perspective to my leadership style.”

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Health Leaders | Nursing

SEPTEMBER 14, 2023

Merging virtual monitoring, clinician observers, and cutting-edge analytics, Collette Health is helping solve the pervasive issue of hospital staffing shortages while simultaneously elevating patient safety, experience, and satisfaction. Enhanced Safety at Lowered Costs In many hospitals, an alarming 79% of falls go unnoticed.

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Minority Nurse

JUNE 26, 2024

With 20 years of experience in critical care, neuro, orthopedic neuro, and emergency department roles, Oseromi has demonstrated her nursing leadership skills and ability to mentor novice leaders while consistently raising the standard of excellence for her clinicians. How long have you worked in the nursing field?

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NRC Health

NOVEMBER 16, 2023

Gundersen Health System and M Health Fairview are among the NRC Health partners that have implemented the HUme into their patient experience surveys. Supporting this effort with intentional strategies to engage leaders and teams, these systems are now enjoying unprecedented increases in NPS.

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NRC Health

AUGUST 23, 2024

Jon Tanner and Katie Haifley, CPXP delve into the critical role of leader rounding in enhancing patient experiences and outcomes. The post Elevating Patient Care: The Power of Leader Rounding appeared first on NRC Health.

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Post University

JUNE 27, 2024

Today, virtual nurses continue to provide support and leadership to bedside nurses while taking on administrative duties that free up valuable time and resources for new nurses on the floor. Solving Workforce Woes With Virtual Nursing Virtual nursing is also one potential solution to the ongoing shortage of bedside and discharge nurses.

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Post University

JULY 12, 2024

Importance of Nurses in the Healthcare System Nurses play a critical role within the healthcare system at large, serving as frontline healthcare providers and contributing significantly to patient outcomes and overall healthcare delivery. Finally, nurses should develop solid leadership skills in order to do their jobs well.

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American Nurse

SEPTEMBER 6, 2024

Their discussions made clear that KL leadership, interprofessional teams, and nurses have a strong desire to improve the work environment and incorporate the Magnet culture. Next, the KL team met with the hospital’s senior leadership and medical executive board, which includes each specialty department’s medical directors/lead physicians.

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Health Leaders | Nursing

JUNE 28, 2024

While health system leadership is focused on reducing costs and saving money, virtual nursing programs should be showing off a mixture of hard and soft ROI—appealing to the hearts and minds as well as the wallets. Analytics and reporting are part of the process, Klahn says, because “you’ve got to demonstrate ROI early on.”

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Minority Nurse

FEBRUARY 7, 2024

Now, as a nurse manager at HUMC, Porter’s great-grandmother’s influence is at work caring for elder care patients and as an adjunct clinical instructor for Muhlenberg Nursing School, part of JFK University Medical Center in Plainfield, N.J. Ensure you have a succession plan, especially in my leadership role. And that’s what I did.

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NRC Health

MAY 23, 2024

Today, nurse leaders and executives must develop new strategies that center on patients, improve their experiences, and enable better care delivery. While not new, proper patient rounding is crucial to improving the patient experience and closing the gap between experience and quality.

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Post University

JULY 5, 2023

Patient Experience Many of the issues highlighted above make it difficult for nurses to provide the quality of care that patients deserve. All too often, this results in a negative patient experience. Download Guide 5. It is a great opportunity for aspiring nurse managers. Thank you for reading!

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Health Leaders | Nursing

JUNE 28, 2024

Through targeted education, practical training, and a commitment to continuous learning, we can help ensure that our nurses and their patients thrive in the evolving health care landscape. HealthLeaders accepts original thought leadership articles from healthcare industry leaders in active executive roles at payer and provider organizations.

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NRC Health

MARCH 14, 2024

For Cami Mitelman, Customer Success Manager at NRC Health, a personal passion has had a profound impact on her approach to enhancing the patient experience. Yoga’s emphasis on mindfulness aligns perfectly with the principles of patient-centric care, she explains.

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Health Leaders | Nursing

NOVEMBER 14, 2023

The third team member, a veteran nurse, is in the telehealth center, monitoring patients and assisting the bedside team (as well as doctors) with documentation and consults. Teaming a nurse with an LPN/CNA, she says, enables the nurse to work at the top of his or her license.

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