article thumbnail

Preventing Resident-to-Resident Aggression Through Staff Training 

American Medical Compliance

Preventing these incidents is crucial, and the most effective way to do so is through comprehensive staff training. Why Staff Training Matters Healthcare providers play a critical role in managing and preventing resident aggression. Effective staff training helps in several ways: Early Detection of Warning Signs: a.

article thumbnail

Late Arrivals, No-Shows? Effective Strategies for NPs

Nurse Practitioners in Business

However, to effectively manage these problems, you need a unified approach of clear policies, proactive and open communication, and a good dose of patient education. Clearly Communicate Your Policies: Explain your policies when patients first establish with your office. Does that mean you cant do anything about it? No, of course not!

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

The First Year: What to Expect When Running a New Nurse Practitioner Practice

Nurse Practitioners in Business

Personalize communication: Use SMS or email appointment reminders. Onboarding Staff: Train staff on your workflows, technology, and practice policies. All staff should be cross-trained. Offer promotions for new patients (e.g., free consultations or wellness checks). Collect feedback to improve your services.

article thumbnail

The Power of Teamwork in Combating Nursing Home Neglect 

American Medical Compliance

Get the Abuse, Neglect, and Exploitation in Nursing Homes Training Here Understanding Nursing Home Neglect Neglect in nursing homes can be intentional or unintentional , often stemming from issues like understaffing, lack of training, and poor communication.

article thumbnail

How Customer-Centric is Your Practice, Business, or Organization?

Nurse Practitioners in Business

Turns out, the owner who does the scheduling insists on using email to communicate with customers, even though he’s been told and asked to use the phone to keep customers informed. Train them to improve communication skills, empathy, and patient engagement.

Business 195
article thumbnail

Top Cal/OSHA Violations in Healthcare—And How to Avoid Them 

American Medical Compliance

Common Cal/Osha Violations No formal workplace violence prevention plan Lack of staff training on de-escalation techniques Failure to report and document violent incidents Inadequate security measures in high-risk areas How to Avoid This Violation Develop a Workplace Violence Prevention Plan as required by Cal/OSHA.

article thumbnail

How to Conduct Effective Compliance Audits 

American Medical Compliance

Examples of areas with the biggest compliance risks are high-volume billing departments prone to coding errors, patient records management that may expose protected health information (PHI), or staff training gaps that could lead to non-compliance. For instance, denial rates can typically reach up to 10%.

HIPAA 105