University of St. Augustine for Health Sciences

JULY 5, 2024

1 Instead of traveling to a clinic for an in-person visit, patients communicate with a licensed virtual PT via phone call or videoconference and attend the appointment from home. It may be a fit for patients who will benefit from appointments where physical guidance from the PT is not necessary. Lee, Violanda Grigorescu, et al.,

Licensing 98

Licensing Patient Satisfaction Telemedicine Self-Care 98

Nurse Practitioners in Business

APRIL 27, 2023

Turns out, the owner who does the scheduling insists on using email to communicate with customers, even though he’s been told and asked to use the phone to keep customers informed. Train them to improve communication skills, empathy, and patient engagement.

Business 195

Business Patient Satisfaction Staff Training Telemedicine 195

University of St. Augustine for Health Sciences

MARCH 20, 2023

One key factor in offering patients an effective telehealth experience is physicians having all the necessary patient information at their fingertips. A siloed approach to patient care, where each practitioner treats in isolation, can lead to communication failure during patient handoffs—a leading cause of serious medical error.

Business 52

Business Telemedicine Communication Patient Satisfaction 52

Health Leaders | Nursing

APRIL 17, 2025

MUSCs program tracks several metrics, beginning with nursing satisfaction and turnover rates and patient satisfaction scores, all of which have improved with the program.

Patient Satisfaction 97

Patient Satisfaction Telemedicine Care coordination Communication 97