Remove Communication Remove Patient Satisfaction Remove Staff Training
article thumbnail

The First Year: What to Expect When Running a New Nurse Practitioner Practice

Nurse Practitioners in Business

Offer promotions for new patients (e.g., Patient Retention Strategies: Provide exceptional care and follow-up with patients after their visits. Personalize communication: Use SMS or email appointment reminders. A medical assistant to help with patient prep and follow-ups. All staff should be cross-trained.

article thumbnail

How Customer-Centric is Your Practice, Business, or Organization?

Nurse Practitioners in Business

Turns out, the owner who does the scheduling insists on using email to communicate with customers, even though he’s been told and asked to use the phone to keep customers informed. Train them to improve communication skills, empathy, and patient engagement.

Business 195
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

8 Tips for Nurse Leaders to Reduce Conflict

Post University

It can also create problems with patient outcomes, because the best course of action may not be taken when opposing views mean a patient does not get the right care in a timely manner. And if patients are aware of the conflict, it can reduce patient satisfaction with the healthcare organization.

article thumbnail

Section 1557 Compliance for Healthcare Providers by July 5, 2025 

American Medical Compliance

Staff Training (By May 1, 2025) It’s imperative that all relevant staff members are trained on the newly developed policies and procedures. This training should: Be Timely : Conducted within 30 days of implementing the policies, but no later than May 1, 2025.