Remove Communication Remove Patient Satisfaction Remove Professional Development
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Effective Communication and Interpersonal Skills in Health Training

American Medical Compliance

This course equips healthcare providers with techniques to improve patient interactions and outcomes. Participants master active listening and communication strategies to understand patient needs and convey empathy. The course addresses cultural, language, and literacy challenges to help providers connect with diverse patients.

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Board-Certified ER & Trauma Nurses Share Inspiring Journeys in BCEN’s ‘Invest in Yourself’ Campaign

Daily Nurse

The campaign features RNs discussing the intersections between nursing professional development, high-level patient care, and their own health and well-being. “And when nurses are at their all-around best, patients receive the best care.”

APRN 84
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Promoting Dignity and Respect in Patient Care Training

American Medical Compliance

In the Promoting Dignity and Respect in Patient Care Training, healthcare providers learn how to uphold patients rights, communicate with respect, and recognize potential biases that may affect care. The course emphasizes the importance of patient confidentiality, privacy, and person-centered care.

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Maximizing Healthcare Reimbursement Through Higher Patient Satisfaction Scores

Relias

In a consumer-driven industry, healthcare organizations must compete to gain new patients and maintain their loyalty. One effective way is to earn high patient satisfaction scores that demonstrate value to customers seeking a trusted healthcare partner.

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Building Trust and Integrity in Healthcare Training

American Medical Compliance

What You Will Learn: Ethical principles that guide healthcare professionals Common ethical dilemmas that may arise in healthcare settings Effective communication techniques to foster trust with patients, families, and colleagues Details: Course length: 20 minutes ; CME: 0.25 AMA PRA Category 1 Credits.

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Meet a Champion of Nursing Diversity: Stacey Garnett

Minority Nurse

Garnett consistently enables her staff, students, and mentees to use educational and professional development opportunities to foster their growth and advancement. She emphasizes the importance of building meaningful connections with patients, their families, and their communities.

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The Importance of a Healthy Work Environment

Diversity Nursing

A bullying culture contributes to a poor Nurse work environment, increased risk to patients, lower Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) patient satisfaction scores, and greater Nurse turnover." Health systems must take proactive measures to prevent and address bullying in the workplace.