Nurse Practitioners in Business

APRIL 27, 2023

Turns out, the owner who does the scheduling insists on using email to communicate with customers, even though he’s been told and asked to use the phone to keep customers informed. Train them to improve communication skills, empathy, and patient engagement.

Business 195

Business Patient Satisfaction Staff Training Telemedicine 195

Scrubs

JUNE 1, 2024

Patient happiness is a very huge concern in healthcare, and it’s not only about keeping people pleased during their doctor visits. Patient satisfaction forms a central part of the standard of healthcare, affecting various facets from how many patients continue to come back for treatment to the total effectiveness of care given.

Patient Satisfaction 52

Patient Satisfaction Communication Promotion Patient Experience 52

Relias

JANUARY 8, 2024

In a consumer-driven industry, healthcare organizations must compete to gain new patients and maintain their loyalty. One effective way is to earn high patient satisfaction scores that demonstrate value to customers seeking a trusted healthcare partner.

Patient Satisfaction 52

Patient Satisfaction Medicare Patient Experience Professional Development 52

American Medical Compliance

MARCH 21, 2025

In the Promoting Dignity and Respect in Patient Care Training, healthcare providers learn how to uphold patients rights, communicate with respect, and recognize potential biases that may affect care. The course emphasizes the importance of patient confidentiality, privacy, and person-centered care.

Promotion 52

Promotion Malpractice Communication Patient Satisfaction 52

Relias

JANUARY 30, 2024

Patient experience is directly tied to patient retention, reimbursement, and in many cases, better patient outcomes. As a result, many organizations continuously look for new ways to improve their patient satisfaction as efficiently and effectively as possible. How can you raise your patient satisfaction scores?

Patient Satisfaction 52

Patient Satisfaction Patient Experience Medicare Self-Care 52

Daily Nurse

FEBRUARY 21, 2025

” From Flight Nurse to Foodie : A Whole-Person View of Exceptional Nurses At the heart of “Invest in Yourself” are the many dimensions and contributions of board-certified emergency nurses working in healthcare’s most challenging environments, explained BCEN Marketing and Communications Director Maris Panjada.

APRN 84

APRN Patient Satisfaction Self-Care Professional Development 84

American Medical Compliance

FEBRUARY 21, 2025

What You Will Learn: Ethical principles that guide healthcare professionals Common ethical dilemmas that may arise in healthcare settings Effective communication techniques to foster trust with patients, families, and colleagues Details: Course length: 20 minutes ; CME: 0.25

Communication 52

Communication Patient Satisfaction Education Professional Development 52

Diversity Nursing

DECEMBER 1, 2023

Here are a few reasons why representation in Nursing is important: Cultural Competence Patients come from diverse cultural backgrounds, and having Nurses who reflect this diversity helps in providing culturally competent care. Understanding the communication norms of patients from different cultural backgrounds is equally important.

Patient Satisfaction 100

Patient Satisfaction Communication Leadership Health Outcomes 100

Diversity Nursing

OCTOBER 18, 2023

Education is crucial in patient advocacy because knowledge enables patients to make informed decisions about their healthcare. Communication Communication is essential to ensure patients receive high-quality care and good health outcomes. It also helps improve patient satisfaction.

Patient Advocacy 118

Patient Advocacy Patient Satisfaction Communication Health Outcomes 118

Health Leaders | Nursing

APRIL 3, 2023

HCA Healthcare nurses are using ever-developing technology that has enhanced communication, decreased administrative burden, and provides skill development—all with the goal of improving patient care, says Sammie Mosier, DHA, MBA, BSN, NE-BC, CMSRN , senior vice president and chief nurse executive. So that's really exciting.

Patient Satisfaction 105

Patient Satisfaction Bedside nursing Communication Education 105

American Nurse

DECEMBER 14, 2023

. “The care planning and the interventions found in the selected studies revealed a diversity of findings that mostly converge on a PCC ( Patient-centered Care ) model,” wrote the authors in their study published in Obesity Reviews. ” The authors note, however, that it is unclear how long these interventions should last.

Self-Care 111

Self-Care Patient Satisfaction Promotion Communication 111

University of St. Augustine for Health Sciences

MARCH 7, 2025

Nurses often struggle to get approved for PTO, and theres a general feeling that patient satisfaction always comes firsteven at the expense of staff mental health. At the end of the day, we all have the same goal: providing quality patient care. Another challenge is the hierarchy within healthcare.

Nursing Burnout 52

Nursing Burnout Mental Health Patient Satisfaction Nurse Shortage 52

Diversity Nursing

MAY 27, 2022

The best way to ensure we can connect and communicate effectively with patients is to ensure that the healthcare staff is well diversified. Increased Patient Trust : Patients seek medical care for a variety of reasons. Individuals from all walks of life enter hospitals and clinics daily to seek medical care.

Military 106

Military Communication Patient Satisfaction Education 106

Relias

SEPTEMBER 20, 2024

Horizontal violence is particularly problematic in nursing because of the high-stress, fast-paced work environments where teamwork and clear communication are crucial for patient care. Healthcare leaders and managers must consistently model respectful communication and enforce zero-tolerance policies.

Communication 98

Communication Promotion Self-Care Patient Satisfaction 98

Northeastern State University

SEPTEMBER 8, 2022

In the moment, it’s key for nurses, nurse leaders and other medical professionals to communicate clearly and efficiently. Yet, good communication isn’t just important in emergencies. This ensures patients feel they are being acknowledged and in good hands.

Communication 40

Communication Health Literacy Patient Satisfaction Leadership 40

Nurse.com

SEPTEMBER 7, 2022

Nurses who are fluent in at least two languages can help reduce health disparities, enhance patient outcomes, and bridge gaps in communication. Data from the 2020 American Community Survey, an analysis from the U.S. Simply put, the services must meet the patient’s needs,” she said.

Communication 109

Communication Patient Satisfaction Travel Nursing Nurse Manager 109

Minority Nurse

JUNE 22, 2022

“These people,” Dr. Johnson continued, “are called navigators and they include nurses, public health workers, lay workers and others who would serve as a resource guiding, interpreting, communicating, facilitating and helping the refugees through the often times complicated and unfamiliar processes in obtaining satisfactory health care services.”.

Patient Satisfaction 98

Patient Satisfaction Communication Patient Experience Education 98

Post University

APRIL 15, 2024

Key soft skills include: Communication and Interpersonal Skills Communication is at the heart of everything nurses do. This enables them to understand and interact with their patients. To be effective communicators, nurses should master essentials such as active listening and nonverbal communication skills.

Communication 52

Communication Continuing Education Nursing Skills Self-Care 52

Diversity Nursing

MARCH 4, 2024

Racial concordance signifies the connection between the racial or ethnic backgrounds of patients and their healthcare providers, showcasing its profound impact on patient care, communication, trust, and overall health outcomes.

Health Outcomes 89

Health Outcomes Patient Satisfaction Communication Promotion 89

Health Leaders | Nursing

AUGUST 31, 2023

Although experts agree on the importance of ACPs, clinicians cite time constraints and poor communication with other providers as barriers to having end-of-life discussions," Handler and his team wrote in a recently published study. Reduced access to healthcare in mixed-rurality populations may make ACP even more unlikely.

Patient Satisfaction 111

Patient Satisfaction Communication Patient Experience 111

Diversity Nursing

MARCH 8, 2024

High-Quality Communication Skills: A great Nurse must be proficient in effective communication. Nurses are often the liaison between doctors, patients, and families, so they must be able to convey information clearly to avoid errors or miscommunications. When Nurses work as a team, workplace morale improves, and patients thrive.

Patient Advocacy 93

Patient Advocacy Communication Patient Satisfaction Promotion 93

American Nurse

NOVEMBER 28, 2023

Instead, they openly communicated with each other, respected each other’s roles, trusted each other and worked as a team. And rather than talking down to the patient, they explain things calmly, using everyday language and avoiding arcane medical jargon. What we have here is a failure to communicate.

Self-Care 111

Self-Care Patient Satisfaction Communication Licensing 111

Daily Nurse

JUNE 6, 2024

Goldman’s Guide to Effective Patient Communication. When asked how he would define the importance of the patient experience, Goldman states, “ This is both critical and potentially life-changing. We have shortcomings when it comes to effectively communicating with patients and their families.

Preceptors 98

Preceptors Patient Experience Communication Patient Satisfaction 98

Consult QD

NOVEMBER 20, 2023

Asking questions, translating medical jargon and helping patients communicate their concerns are informal work responsibilities that most clinical nurses do every day. With the implementation of plan-of-care visits, conversations have become a formalized, integral part of hospital patient care at Cleveland Clinic.

Chief Nursing Officer 95

Chief Nursing Officer Communication Patient Experience Patient Satisfaction 95

Diversity Nursing

MAY 23, 2022

Some of those characteristics are: GOOD COMMUNICATION TO… EXCELLENT COMMUNICATION SKILLS. Communication skills are necessary in almost every career, but in Nursing it's one of the most important aspects of the job. A great Nurse must be able to effectively communicate with fellow Nurses, Doctors, patients, and their families.

Patient Satisfaction 87

Patient Satisfaction Communication Continuing Education Education 87

American Nurse

FEBRUARY 3, 2024

A comprehensive ambulatory cancer center’s journey to implementing tiered huddles Takeaways: Tiered huddles are brief conversations that occur throughout levels of an organization or across health systems to improve patient safety, communication, situational awareness, care coordination, resource utilization, patient outcomes, and service.

Communication 97

Communication Leadership Care coordination Patient Satisfaction 97

Diversity Nursing

AUGUST 10, 2023

When patients see Nurses and other members of the medical team who look like them, it can remove barriers, open up conversations and ultimately improve access to quality care." Enhanced patient satisfaction: Patients feel more comfortable and valued when they see diversity represented in their healthcare providers.

Patient Satisfaction 97

Patient Satisfaction Promotion Leadership Health Outcomes 97

Post University

JULY 5, 2023

It can also create problems with patient outcomes, because the best course of action may not be taken when opposing views mean a patient does not get the right care in a timely manner. And if patients are aware of the conflict, it can reduce patient satisfaction with the healthcare organization.

Communication 98

Communication Leadership Self-Care Patient Satisfaction 98

Diversity Nursing

OCTOBER 24, 2023

A bullying culture contributes to a poor Nurse work environment, increased risk to patients, lower Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) patient satisfaction scores, and greater Nurse turnover." Health systems must take proactive measures to prevent and address bullying in the workplace.

Work-Life Balance 94

Work-Life Balance Self-Care Patient Satisfaction Nurse Shortage 94

Minority Nurse

NOVEMBER 8, 2023

She emphasizes the importance of building meaningful connections with patients, their families, and their communities. This holistic approach to patient care makes Sheppard Pratt a distinguished leader in behavioral healthcare and a place where patients can expect to be treated with the utmost care and respect.

Chief Nursing Officer 105

Chief Nursing Officer LPN Mental Health Nurse Practitioner 105

Nurse.com

AUGUST 31, 2022

You exhibit strong communication skills. You communicate well with patients and colleagues — sometimes at their worst life moments. With this thought process, you aid in improving organizational protocols and patient care. Similar sentiments often come in the form of: Patient satisfaction surveys.

Communication 90

Communication Patient Satisfaction Education Patient Experience 90

Healthy Workforce Institute

JUNE 12, 2024

Improved Patient Satisfaction Scores : A positive work environment correlates with higher patient satisfaction, as nurses are more engaged and motivated. Enhanced Collaboration : Promoting a culture of respect and support will improve teamwork and communication across the interprofessional team.

Preceptors 85

Preceptors Patient Satisfaction Promotion Communication 85

American Nurse

SEPTEMBER 8, 2023

The impact on nurse and patient satisfaction Takeaways: Challenged by the insufficient pipeline of clinical nurses required to backfill the vacancies created by the COVID-19 pandemic, current care delivery models require redesign. The addition of LPNs didn’t change RN or UAP assignment ratios. in 2021 to 5.0% in 2021 to 13.5%

LPN 98

LPN Chief Nursing Officer Licensing Leadership 98

American Nurse

JUNE 5, 2023

Shorten delays, improve safety, reduce costs Takeaways: Hospital discharge delays can result in patient safety issues, reduced patient satisfaction, and increased costs. An assessment tool that goes into effect at admission can help the patient and healthcare team prepare for discharge.

Medicare 98

Medicare Patient Satisfaction Patient Experience Medicaid 98

Health Leaders | Nursing

JUNE 12, 2023

The result was UnityPoint Health's Collaborative Care Model (CCM), rolled out earlier this year, which is meeting the needs of the health system’s workforce, as well as its patients. Carpenter spoke with HealthLeaders about the new care delivery model and its positive impact on patient safety, patient experience, and staff satisfaction.

Chief Nursing Officer 124

Chief Nursing Officer Licensing Patient Experience LPN 124

Nurse Deck

APRIL 4, 2023

Medical facilities have a high-stress environment because everyone has to be on their feet to save lives and achieve patient satisfaction. Practice open communication Some problems are only given attention when they become worse and hard to resolve. Communication lines should be open at both ends.

Patient Satisfaction 52

Patient Satisfaction Communication Promotion Leadership 52

Relias

MARCH 17, 2022

Communication skills, such as teach-back, plain language, verbal and written instruction methods, interviewing, non-verbal communication, and knowledge confirmation. By understanding how DEI affects both employees and patients, healthcare organizations can improve workplace culture while providing better care.

Promotion 98

Promotion Health Outcomes Best Practices Communication 98