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How to Keep Patients Satisfied — and Raise Your Patient Satisfaction Scores

Relias

Patient experience is directly tied to patient retention, reimbursement, and in many cases, better patient outcomes. As a result, many organizations continuously look for new ways to improve their patient satisfaction as efficiently and effectively as possible. How can you raise your patient satisfaction scores?

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Patient Advocacy: A Closer Look

Diversity Nursing

Patients rely on Nurses to support them and keep them safe and educated throughout their interactions. Nurses advocate for their patients by respecting their dignity, protecting patient rights, treating patients equally and without bias, and preventing undue suffering. It also helps improve patient satisfaction.

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Physical Therapist Skills: 12 Qualities to Career Success

University of St. Augustine for Health Sciences

Working on a team with others is a great way to learn and grow the skills to be a physical therapist, and interprofessional collaboration improves patient satisfaction ratings and health outcomes. When patients feel like giving up, one of the most valuable traits of a physical therapist is to remain focused on the process.

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Is Healthcare Committed to Diversity in their Workforce?

Diversity Nursing

The best way to ensure we can connect and communicate effectively with patients is to ensure that the healthcare staff is well diversified. A diversified workforce includes hiring persons of multiple races, ages, genders, ethnicities, religious beliefs, political beliefs, education levels, languages, and sexual orientations.

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Training Healthcare Teams in Restorative Nursing: Best Practices and Tools 

American Medical Compliance

Training healthcare teams ensures that healthcare professionals can: Identify patient needs accurately. Encourage and support patient participation in restorative activities. Facilitate communication between team members. Track patient progress in real-time. Implement evidence-based interventions.

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The Exec: HCA Vigorously Develops Technology to Increase Nurse Efficiency

Health Leaders | Nursing

HCA Healthcare nurses are using ever-developing technology that has enhanced communication, decreased administrative burden, and provides skill development—all with the goal of improving patient care, says Sammie Mosier, DHA, MBA, BSN, NE-BC, CMSRN , senior vice president and chief nurse executive. So that's really exciting.

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5 Ways to Reduce Horizontal Violence in Healthcare

Relias

Horizontal violence is particularly problematic in nursing because of the high-stress, fast-paced work environments where teamwork and clear communication are crucial for patient care. Healthcare leaders and managers must consistently model respectful communication and enforce zero-tolerance policies.