Remove Career Change Remove Nurse Manager Remove Patient Experience
article thumbnail

Raising the Profile of Nursing Assistants Through Innovative Recruitment, On-the-Job Training

Consult QD

As leaders in Cleveland Clinic’s PCNA orientation program and former nursing assistants, their insights are informed by more than three decades of collective experience. A PCNA is often a patient’s main contact throughout the day, so the care they provide uniquely affects the quality of a person’s hospital experience.