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Hospitals Are Looking for Hard ROI in Virtual Nursing

Health Leaders | Nursing

With inpatient virtual care, it opens up a lot of doors," says Colleen Mallozzi, MBA, RN , senior vice president and chief nursing informatics officer at Jefferson Health , which recently launched its Virtual Nursing Program after a trial run earlier this year involving nearly 400 patients.

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Tracking Key Metrics to Virtual Nursing Success

Health Leaders | Nursing

While the t r u r nover rate is a key metric, others include nurse satisfaction (measured in surveys) and time spent on the computer, usually tracked through the EHR platform. Patient satisfaction.