article thumbnail

How Customer-Centric is Your Practice, Business, or Organization?

Nurse Practitioners in Business

Here are some ideas on how a practice can incorporate a customer-centric approach while maintaining the necessary standards of care: Train your Staff: If you have staff, train them to be customer-focused and provide exceptional patient care. Train them to improve communication skills, empathy, and patient engagement.

Business 195
article thumbnail

The First Year: What to Expect When Running a New Nurse Practitioner Practice

Nurse Practitioners in Business

This is an exciting milestone, but lets face ityour first year in business is going to be a whirlwind. Market online using social media and Google My Business. Onboarding Staff: Train staff on your workflows, technology, and practice policies. All staff should be cross-trained. Congratulations!

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

ADA… What It Means For Your Practice

Nurse Practitioners in Business

According to ADA.gov, “all types of businesses that serve the public , regardless of their size or the age of their buildings, must follow the ADA.” The general requirement is that businesses provide everyone with the same opportunity to access their goods or services. Training and Policies 1.

Business 195
article thumbnail

5 Strategies to Shield Your Practice Against Violence and Threats

Nurse Practitioners in Business

Let offenders and others know that you mean business and won’t put up with policy violations! #2 Security Monitoring Companies: Security companies offer various levels of monitoring options to residential and businesses alike. Make sure this policy is prominently displayed and included in all patient intake materials.

HIPAA 195
article thumbnail

Privacy Alert – Real Life Stories

Nurse Practitioners in Business

Do NOT let this happen in your office… TRAIN YOUR STAFF! Train them on privacy issues so they understand their importance. Train them so they know how to handle HIPAA-protected information. Train them so they know how to obtain information from patients checking in, whether they are new or returning patients.

HIPAA 195
article thumbnail

7 Rules of Staff Training Every Organization Needs

Relias

Yet not as many — just 67% — of respondents said that training has a significant or major impact on business goals. Though the organization-wide impact of training may be difficult to readily recognize, its effects are far reaching. How Training in Healthcare Supports Business Goals.

article thumbnail

HIPAA Business Associates Requirements and Regulations

American Medical Compliance

These include healthcare providers, health plans, and healthcare clearinghouses, as well as their business associates. Business associates provide key services to covered entities and must comply with regulations or risk facing fines. What are HIPAA Business Associates? Violators can face fines of up to $1.5

HIPAA 52