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Managing Change in Healthcare: 5 Resilience Skills for Keeping Your Organization Agile

University of St. Augustine for Health Sciences

The COVID-19 pandemic wreaked havoc on the business models of healthcare organizations, as health systems shut down all but emergency services, set up separate triage centers and moved many services to telehealth. 3, 2020 A recent white paper published by the University of St. What can we learn from this crisis?