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How Customer-Centric is Your Practice, Business, or Organization?

Nurse Practitioners in Business

Turns out, the owner who does the scheduling insists on using email to communicate with customers, even though he’s been told and asked to use the phone to keep customers informed. Train them to improve communication skills, empathy, and patient engagement. And don’t make them do any extra work to do business with you.

Business 195
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The First Year: What to Expect When Running a New Nurse Practitioner Practice

Nurse Practitioners in Business

This is an exciting milestone, but lets face ityour first year in business is going to be a whirlwind. Market online using social media and Google My Business. Personalize communication: Use SMS or email appointment reminders. Onboarding Staff: Train staff on your workflows, technology, and practice policies.

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Late Arrivals, No-Shows? Effective Strategies for NPs

Nurse Practitioners in Business

However, to effectively manage these problems, you need a unified approach of clear policies, proactive and open communication, and a good dose of patient education. Clearly Communicate Your Policies: Explain your policies when patients first establish with your office. Does that mean you cant do anything about it? No, of course not!

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5 Strategies to Shield Your Practice Against Violence and Threats

Nurse Practitioners in Business

Here are five strategies for you to review and implement: #1 Develop a Zero-Tolerance Policy: Clearly communicate to all patients and staff that threats, violence, and abusive behavior will not be tolerated in your clinic. Let offenders and others know that you mean business and won’t put up with policy violations! #2

HIPAA 195
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ADA… What It Means For Your Practice

Nurse Practitioners in Business

The ADA, enacted in 1990, is a federal law that prohibits discrimination based on disability in: Employment Transportation Public accommodations Communications and Access to government programs and services. The general requirement is that businesses provide everyone with the same opportunity to access their goods or services.

Business 195
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OSHA Compliance in Dentistry: Creating a Safe Work Environment 

American Medical Compliance

According to NSC Injury Facts, workplace injuries cost businesses $167 billion in 2021. As dental professionals, it’s crucial to understand and adhere to OSHA dental compliance standards to ensure the well-being of both staff and patients. This includes dentistry.

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Digital Do’s and Don’ts: Navigating Healthcare Compliance Successfully

American Medical Compliance

Providing healthcare is undeniably one of the most promising and rewarding ventures in today’s business landscape. Digitizing healthcare makes an exciting playground for entrepreneurs and businesses too. Conduct regular training sessions for your staff to educate them about digital compliance requirements and best practices.

HIPAA 68