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Also, bestpractice dictates that you obtain a signed consent form from the individual in the testimonial and verify any claims made. Endorsements and Testimonials If you use patient testimonials in your advertising, the FTC requires that these testimonials be honest and not misleading.
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You want to outsource the exceptions — the complex claims, the workers comp or motor vehicle claims that take forever and a day because maybe there’s some legalissue,” said Brooks. Does the hospital really want a claim with pending litigation to be unresolved for several years? Probably not.
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