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How to Use Net Promoter Score (NPS) in Healthcare

Relias

Healthcare workers communicate and connect deeply with their consumers not just patients but their families as well. That means offering the best experience and care is undeniably important. Use patient feedback to direct improvements NPS data is only valuable if it leads to action.

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Medication safety

American Nurse

Understanding why guidelines are developed and used in clinical practice promotes safe, competent drug selection and use. Food and Drug Administration Black Box Warnings have relevance within nursing practice. Learning Objectives Explain what determines best practice evidence in medication safety. April 13, 2023.

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The 2023 Professional Reading List

Nurses Advocates

Download and share with your team! Stepping Up to Certification: The Helping Professionals Guide to Certification An overview of the various national certifications in case management, patient advocacy and patient experience. To those that are frustrated don’t leave the profession of nurse move to a new area.