NRC Health

APRIL 11, 2025

In this episode of the Beckers Healthcare Podcast, Erica Carbajal speaks with Jennifer Baron, Chief Experience Officer at NRC Health, and Kathryn Peisert, Editor in Chief & Senior Director at TGI, about the critical role of trust in shaping the future of patient experience.

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Patient Experience Leadership 52

Health Leaders | Nursing

APRIL 8, 2025

Stone and Plume say Sharp leadership wanted to target the patient experience in the evolution of virtual nursing, with a service that creates a care program around the patient.

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NRC Health

APRIL 24, 2025

NRC Healths 2025 Experience Perspective webcast highlights why trustbuilt on reliability, competence, and respectis essential to patient loyalty. Learn how healthcare leaders can embed trust across marketing, access, leadership, and every point of care.

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Leadership Patient Experience 52

University of St. Augustine for Health Sciences

APRIL 1, 2025

Healthcare leaders attending the Healthcare Financial Management Association (HFMA) Leadership Summit in Nashville, TN, from May 4 to 6 will have a unique opportunity to explore the power of artificial intelligence (AI) in healthcare communication and inclusion. Dr. Wood is a Fellow of the Healthcare Financial Management Association (FHFMA).

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Leadership Communication Education Professional Development 52

NRC Health

JUNE 25, 2024

This podcast discusses the upcoming changes to the HCAHPS survey in 2025, focusing on why these updates are happening and how they will benefit patients and healthcare providers. The post Understanding the 2025 HCAHPS changes: Improving patient experience measures appeared first on NRC Health.

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Patient Experience Leadership 52

Health Leaders | Nursing

MARCH 24, 2025

Prioritizing wellbeing requires leadership and individual commitment, says this nurse well-being thought leader. Self-leadership is making the best decisions for yourself that supports your well-being." Prioritizing well-being requires leadership and individual commitment. For Diane Sieg , RN, CYT, CSP, the definition is simple.

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Self-Care Leadership Mental Health Promotion 59

Health Leaders | Nursing

FEBRUARY 10, 2025

We had a lot of change in executive leadership across the organization, and we went on a culture transformation and a cultural journey." CNOs should be clear about messaging, and what nurses can expect from leadership and the revamped organization. In 2018, OU Health began to lean into its identity as an academic health system. "So

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