2025 Leadership Patient Experience 
NRC Health
APRIL 11, 2025
In this episode of the Beckers Healthcare Podcast, Erica Carbajal speaks with Jennifer Baron, Chief Experience Officer at NRC Health, and Kathryn Peisert, Editor in Chief & Senior Director at TGI, about the critical role of trust in shaping the future of patient experience.
Health Leaders | Nursing
APRIL 8, 2025
Stone and Plume say Sharp leadership wanted to target the patient experience in the evolution of virtual nursing, with a service that creates a care program around the patient.
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NRC Health
APRIL 24, 2025
NRC Healths 2025 Experience Perspective webcast highlights why trustbuilt on reliability, competence, and respectis essential to patient loyalty. Learn how healthcare leaders can embed trust across marketing, access, leadership, and every point of care.
University of St. Augustine for Health Sciences
APRIL 1, 2025
Healthcare leaders attending the Healthcare Financial Management Association (HFMA) Leadership Summit in Nashville, TN, from May 4 to 6 will have a unique opportunity to explore the power of artificial intelligence (AI) in healthcare communication and inclusion. Dr. Wood is a Fellow of the Healthcare Financial Management Association (FHFMA).
NRC Health
JUNE 25, 2024
This podcast discusses the upcoming changes to the HCAHPS survey in 2025, focusing on why these updates are happening and how they will benefit patients and healthcare providers. The post Understanding the 2025 HCAHPS changes: Improving patient experience measures appeared first on NRC Health.
Health Leaders | Nursing
MARCH 24, 2025
Prioritizing wellbeing requires leadership and individual commitment, says this nurse well-being thought leader. Self-leadership is making the best decisions for yourself that supports your well-being." Prioritizing well-being requires leadership and individual commitment. For Diane Sieg , RN, CYT, CSP, the definition is simple.
Health Leaders | Nursing
FEBRUARY 10, 2025
We had a lot of change in executive leadership across the organization, and we went on a culture transformation and a cultural journey." CNOs should be clear about messaging, and what nurses can expect from leadership and the revamped organization. In 2018, OU Health began to lean into its identity as an academic health system. "So
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