Emergency Departments Adopt Creative Strategies to Discourage Patients from Leaving BeforeTreatment Is Complete
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NOVEMBER 8, 2023
As a nurse manager in Cleveland Clinic Union Hospital’s ED , Charli Landis, MSN, APRN-CNP, NE-BC, has also seen a downward trend in the number of patients who LBTC. After the ED adopted several new patient retention strategies in late 2021, the number of “lost” patients dropped from 22% to 2.9% JAMA Netw Open.
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